A fascinating study on using Facebook to evaluate job candidates is being published in the Journal of Applied Social Psychology that demonstrates that a rule-based analysis of a candidates Facebook page can be a better screener for job applicants than typical interviews, resumes, and questionnaires.
One of the head researchers is Donald Kluemper, a management professor at Northern Illinois University. “I think one of the differences is that you change the frame of reference,” Kluemper said. “You’re asking the rater, ‘Is this person a hard worker?’ On a personality test, the employee would be asked, ‘How hard a worker are you?’ One of the criticisms of self-reporting personality testing is that it can be faked. On a Facebook page, that’s a lot harder to do.”
At AlphaGenius we would wholehearted agree with this logical systematic technique for interviewing. Many “expert” interviewers would claim you need to look at your candidate in the eye to evaluate what kind of worker she will be. I have hired dozens of people over the years, and I can attest that very little can be gleaned from the formal interview to predict that candidates success in that position. Interviewing, like standardized testing, is a skill that can be trained for. There are good interviewers and bad interviewers. Much like standardized testing is only a marginal measure of how someone will perform in college, good interviewing is only a marginal measure of how a candidate will perform over a career. The resume and interview have had decades (centuries?) to evolve into a very well understood and gameable process. The best interviewers get jobs, not the best applicants.
Using the social Internet for interviewing is simmilar in concept to AlphaGenius using the social Internet for building investment models. They both share the same distinct set of advantages.
1. The respondents don’t know they are being measured. They know they have voiced an opinion online, but they don’t know you are using it for interviewing/investing. Therefor, the respondents are very genuine in their response as opposed to a contrived interview or survey. It eliminates biases, gaming, pride and shame inherent in interviews and surveys.
2. There is a lot of data. Facebook profiles have much more data than can be gleamed from a resume and an hour interview. Twitter and
blogs have a ton of data for investing.
3. Not a lot of people are doing it. Interviewing and investing differently from the pack both have their advantages.
This is just further proof that data from the social Internet will fundamentally change the way human decision making will evolve. Many areas of expertise that were previously believed to be the sole realm of human can be replaced by rules and computers. The social Internet is providing a new, unique data-set to guide and give advantages in human to human evaluations: job interviewers, psychologists, investors. I am looking forward to a future study that shows certain peoples’ psychological disorders can be better evaluated from their Facebook profile than a psychiatric session.
